Heri Susanto · Jakarta, Indonesia

Principal engineer
building reliable
systems at scale.

I design distributed systems and lead the engineers who build them. Shipping data infrastructure, fraud prevention, and government-grade platforms across Indonesia.

Currently Principal Engineer at Bangunindo Teknusa Jaya
About

A principal engineer and team builder.

My work sits at the intersection of systems architecture and people. I care as much about the shape of a database query as I do about how the engineer writing it is growing. The best infrastructure, in my experience, is the kind no one has to think about, and the best teams are the ones that make that possible.

I started my career as an Oracle developer, spent time building end-to-end data pipelines for Telkomsel, and shipped fraud prevention systems at Tokopedia (one of Indonesia's largest e-commerce platforms). Today I define technical direction across 39 engineers delivering systems for Indonesian government ministries.

What I'm focused on now: system reliability, engineering culture, mentoring the next wave of technical leaders, and the unglamorous work of making complex infrastructure boring.

Selected Work

Things I've shipped.

2025 Government Latest

Ministry of Home Affairs

Republic of Indonesia · Internal Dashboard

An operations dashboard for the ministry's core workflows. Tuned PostgreSQL for zero-downtime operation under sustained load, and shipped proactive monitoring with alert triggers so incidents are caught before they reach users.

Impact
Proactive alerting on a hardened PostgreSQL stack running under continuous load.
  • PostgreSQL
  • Observability
  • Alerting
2024 Government

Ministry of Creative Economy

Public Landing Page · Internal Dashboard

A public-facing landing page and internal dashboard built on PHP and React. Redis-backed caching and queue workers behind Nginx kept the platform responsive through launch traffic.

Impact
Held steady under launch-day traffic with cached reads and queued writes.
  • PHP
  • React
  • Redis
  • Nginx
2022 E-commerce

Tokopedia · Antibot & Risk Device

Fraud Prevention Platform

A fraud prevention system protecting one of Indonesia's largest e-commerce platforms. Built in Go with NSQ for message queues, a React frontend for investigators, and Elasticsearch for forensic search across events.

Impact
Real-time risk scoring with searchable event forensics for investigators.
  • Go
  • NSQ
  • React
  • Elasticsearch
  • Ansible
2020 Telco

Telkomsel · Data Pipeline

End-to-end Streaming Infrastructure

Designed and built an end-to-end data pipeline for Indonesia's largest telco. Kafka for streaming, ClickHouse for analytics at rest, and Apache NiFi orchestrating the data flow between them.

Impact
Streaming to analytics in a single pipeline operated by one team.
  • Kafka
  • ClickHouse
  • Apache NiFi
  • Python
  • Docker
Experience

Where I've worked.

  1. 2026 -

    Principal Engineer

    Bangunindo Teknusa Jaya

    Defining technical vision and long-term architecture strategy across the engineering organization. Leading architecture reviews, driving cross-team alignment on standards and patterns, mentoring senior and lead engineers.

  2. 2023 - 26

    Backend Lead

    Bangunindo Teknusa Jaya

    Led 39 backend and data engineers across multiple teams and projects. Architected systems for every new engagement, built a centralized alerting platform across all company services, and drove engineering standards company-wide.

  3. 2022 - 23

    Software Engineer

    Tokopedia

    Shipped features on high-traffic services, configured prescale for major events and load tests, led tech improvement initiatives, and set up Jenkins CI/CD pipelines.

  4. 2021 - 22

    Technical Lead

    Bangunindo Teknusa Jaya

    Designed architectures and VM dimensioning for client infrastructure. Managed small teams across multiple concurrent projects. Built systems from scratch in Go and Python.

  5. 2020 - 21

    Backend Developer

    Bangunindo Teknusa Jaya

    Built backend features and services in Go and Python.

  6. 2019

    Oracle Developer

    Visionet Data Internasional

    Developed and supported Oracle-based applications, shipping new user requirements and keeping production systems healthy.

Toolkit

What I reach for.

Languages
GoPythonPHPJavaScript
Data
PostgreSQLTimescaleDBClickHouseRedisElasticsearch
Infra
Google CloudKubernetesDockerLinuxNginxHadoop
Streaming
KafkaNSQApache NiFi
Observability
ZabbixPrometheusGrafana
Delivery
JenkinsAnsibleGit
Certifications

Credentials.

  • 2025

    Professional Cloud Architect

    Google Cloud Certified
  • 2025

    PowerEdge Foundations v2

    Dell Technologies
  • 2024

    Certified Specialist

    Zabbix
  • 2020

    Full Stack JavaScript Immersive

    Hacktiv8
  • 2018

    Database Administration Fundamentals

    Microsoft Technology Associate
Contact

Let's build
something together.

Open to conversations about system design, engineering leadership, or a project you're trying to get off the ground.